SIP Trunking & Voice Services
Carrier-grade SIP trunks, E911, DIDs and SBC integration.
SIP Trunking & Voice Services
JeanComputech delivers carrier-grade SIP trunking with geo-redundant infrastructure, flexible channel capacity, and comprehensive voice services. Replace outdated PRIs with modern IP voice connectivity featuring advanced call routing, toll-free numbers, and seamless integration with leading PBX platforms.
SIP Trunking Features
- Scalable Channels — Dynamic channel capacity from 2 to 1,000+ concurrent calls
- Geo-Redundant Infrastructure — Multi-datacenter SIP infrastructure for high availability
- Primary & Secondary Trunks — Automatic failover with redundant SIP endpoints
- Unlimited Inbound — No per-minute charges for inbound calls
- Competitive Outbound Rates — Low per-minute rates for domestic and international calling
- Toll-Free Numbers — 800, 888, 877, 866, 855, 844, 833 with nationwide coverage
- Emergency Services (E911) — Compliant E911 routing with automatic location updates
- Porting Services — Free number porting with dedicated porting specialists
DID & Number Services
- Local DIDs — Direct inward dialing numbers in 5,000+ rate centers nationwide
- Toll-Free Numbers — Vanity and sequential toll-free numbers
- International DIDs — Local numbers in 50+ countries for global presence
- Number Porting — Keep your existing phone numbers with seamless migration
- SMS-Enabled DIDs — Text-enabled numbers for SMS/MMS messaging
- CNAM Management — Caller ID name display with custom business name
Voice Quality & Network
- 99.99% Uptime SLA — Carrier-grade reliability with redundant infrastructure
- Low Latency — Optimized routing with <30ms latency to major carriers
- QoS Support — DSCP marking and traffic prioritization for voice quality
- Codec Support — G.711 (ulaw/alaw), G.729, G.722 (HD voice), Opus
- DTMF Options — RFC 2833, SIP INFO, and in-band DTMF support
- Direct Carrier Peering — On-net routing with Tier 1 carriers for optimal call quality
Security & Compliance
- Session Border Controller (SBC) — Enterprise-grade SBCs with topology hiding
- TLS & SRTP Encryption — Secure signaling and media encryption
- IP Authentication — Whitelist-based authentication with ACLs
- Registration & Digest Auth — SIP registration with username/password credentials
- Fraud Detection — Real-time call pattern analysis and anomaly detection
- STIR/SHAKEN — Call authentication framework to combat spoofing
- CRTC & FCC Compliance — Regulatory compliance for US and Canadian operations
PBX Integration
- Hosted PBX Compatible — Certified with 3CX, FreePBX, Asterisk, FusionPBX
- On-Premise PBX — Seamless integration with Cisco, Avaya, Mitel, Shoretel, NEC
- Cloud UCaaS — Compatible with RingCentral, 8x8, Vonage, Zoom Phone
- Microsoft Teams — Direct routing for Teams with certified SBC configuration
- Contact Center Platforms — Integration with Five9, Genesys, NICE CXone
Advanced Call Routing
- Time-Based Routing — Route calls based on business hours and holidays
- Geographic Routing — Route by caller area code or ANI for regional handling
- Percentage-Based Routing — Distribute calls across multiple destinations
- Failover Routing — Automatic rerouting to backup destinations on failure
- IVR Integration — Direct integration with interactive voice response systems
- Call Screening — Whitelist/blacklist management and spam call blocking
Reporting & Analytics
- CDR (Call Detail Records) — Real-time and historical call records with CSV export
- Usage Dashboard — Web portal with call volume, duration, and cost analytics
- Call Quality Metrics — MOS scores, jitter, packet loss, and latency reporting
- Billing Transparency — Detailed invoicing with per-DID and per-trunk breakdowns
- API Access — RESTful API for CDR retrieval and trunk management automation
Use Cases
- PRI Replacement — Migrate from legacy T1/PRI circuits to flexible SIP trunking
- Cloud PBX Connectivity — Connect hosted PBX systems to PSTN with scalable trunks
- Disaster Recovery — Redundant voice connectivity with automatic failover
- Call Centers — High-capacity trunking with advanced routing and analytics
- Multi-Location Enterprises — Centralized SIP trunking for branch office connectivity
- UCaaS Providers — Wholesale SIP trunking for service provider platforms
- International Calling — Cost-effective international termination with competitive rates
Migration & Onboarding
- Free Porting — No porting fees for existing phone number migrations
- Dedicated Project Manager — Single point of contact throughout migration
- SIP Configuration Assistance — Expert guidance for PBX trunk configuration
- Testing & Validation — Pre-cutover testing with temporary DIDs
- Cutover Coordination — Scheduled cutover with minimal downtime
Support & SLA
- 24/7/365 Voice NOC — Dedicated network operations center for voice services
- 15-Minute Response — Priority ticket response for trunk-down scenarios
- Proactive Monitoring — Real-time trunk monitoring with alerting
- Expert Voice Engineers — Dedicated team with SIP, SBC, and PBX expertise
- Customer Portal — Self-service portal for DID management and CDR access
Why Choose JeanComputech SIP Trunking?
Our carrier-grade SIP trunking infrastructure combines reliability, scalability, and competitive pricing with expert support. Whether you're replacing legacy PRIs, connecting a cloud PBX, or building a contact center, our SIP services deliver crystal-clear voice quality with enterprise-level redundancy and security.